--- title: BLOG | customerservice description: customerservice | --- [![Elite Blog](https://blog.elitepropertyresearch.com/hs-fs/hubfs/Untitled%20design%20(15)f.png?width=609&height=200&name=Untitled%20design%20(15)f.png "Elite Blog")](http://www.elitepropertyresearch.com) - [HOME](https://www.elitepropertyresearch.com/) - [SERVICES](https://www.elitepropertyresearch.com/services) - [ABOUT US](https://www.elitepropertyresearch.com/aboutus) - [FAQ](https://www.elitepropertyresearch.com/copy-of-faq-1) - [ORDER](https://orders.elitepropertyresearch.com//login) - [CONTACT US](https://www.elitepropertyresearch.com/contact) - [PAYMENTS](https://www.elitepropertyresearch.com/payments) - [BLOG](https://www.elitepropertyresearch.com/blog-1) - [HOME](https://www.elitepropertyresearch.com/) - [SERVICES](https://www.elitepropertyresearch.com/services) - [ABOUT US](https://www.elitepropertyresearch.com/aboutus) - [FAQ](https://www.elitepropertyresearch.com/copy-of-faq-1) - [ORDER](https://orders.elitepropertyresearch.com//login) - [CONTACT US](https://www.elitepropertyresearch.com/contact) - [PAYMENTS](https://www.elitepropertyresearch.com/payments) - [BLOG](https://www.elitepropertyresearch.com/blog-1) ![Untitled design (1)2](https://blog.elitepropertyresearch.com/hubfs/Untitled%20design%20(1)2.png "Untitled design (1)2") [municipalliensearch](https://blog.elitepropertyresearch.com/tag/municipalliensearch) [customerservice](https://blog.elitepropertyresearch.com/tag/customerservice) [whywerock](https://blog.elitepropertyresearch.com/tag/whywerock) [elitepropertyresearch](https://blog.elitepropertyresearch.com/tag/elitepropertyresearch) [real estate](https://blog.elitepropertyresearch.com/tag/real-estate) ## [Employee Spotlight- April](https://blog.elitepropertyresearch.com/employee-spotlight-april) May 17, 2019 | [Amber Henry](https://blog.elitepropertyresearch.com/author/amber-henry) [![EPR0015v2](https://blog.elitepropertyresearch.com/hs-fs/hubfs/EPR0015v2.jpg?width=722&name=EPR0015v2.jpg)](https://blog.elitepropertyresearch.com/employee-spotlight-april) We at Elite think our staff are pretty awesome and want to give you the pleasure to get to know them as well!  Meet April! [Read More](https://blog.elitepropertyresearch.com/employee-spotlight-april) [liensearch](https://blog.elitepropertyresearch.com/tag/liensearch) [municipalliensearch](https://blog.elitepropertyresearch.com/tag/municipalliensearch) [customerservice](https://blog.elitepropertyresearch.com/tag/customerservice) [elitepropertyresearch](https://blog.elitepropertyresearch.com/tag/elitepropertyresearch) [announcment](https://blog.elitepropertyresearch.com/tag/announcment) [future](https://blog.elitepropertyresearch.com/tag/future) [real estate](https://blog.elitepropertyresearch.com/tag/real-estate) [tips](https://blog.elitepropertyresearch.com/tag/tips) [education](https://blog.elitepropertyresearch.com/tag/education) ## [The DFS Sure Knows How to Ruffle Feathers!](https://blog.elitepropertyresearch.com/the-dfs-sure-knows-how-to-ruffle-feathers) February 15, 2019 | [Savannah Francis](https://blog.elitepropertyresearch.com/author/savannah-francis) [![CCPayment](https://blog.elitepropertyresearch.com/hs-fs/hubfs/CCPayment.jpg?width=722&name=CCPayment.jpg)](https://blog.elitepropertyresearch.com/the-dfs-sure-knows-how-to-ruffle-feathers) ### **Isn't it crazy how one statement can disrupt an entire industry?** Well that is what the DFS did to the title industry over the last week and a half. On February 6th the DFS posted their original statement regarding "3rd Party Fees". On February 13th they removed their statement and reissued a new one on February 14th.  This new information sent our competition into a flurry, with only one mode of payment available what were they going to do?  If you did not know Elite has been accepting credit payments since 2015. In 2017 we added a portal on our [website](https://elitepropertyresearch.us3.list-manage.com/track/click?u=f8e41b2c562ead63ff35d495b&id=524aa670b9&e=017c17cb3a) that allows your clients to pay for their searches directly! *The best part?* Currently there are no additional fees to utilize this service for you or your clients!  How is it done?  1. Provide your client with the invoice # and amount due 2. Have them head over to [http://www.elitepropertyresearch.com/payments](https://elitepropertyresearch.us3.list-manage.com/track/click?u=f8e41b2c562ead63ff35d495b&id=58af13466c&e=017c17cb3a)  3. They fill out the payment information and press 'submit' And they're done. No need for a webinar to explain the process, it's really that simple!  [Read More](https://blog.elitepropertyresearch.com/the-dfs-sure-knows-how-to-ruffle-feathers) [News](https://blog.elitepropertyresearch.com/tag/news) [elite](https://blog.elitepropertyresearch.com/tag/elite) [customerservice](https://blog.elitepropertyresearch.com/tag/customerservice) [whywerock](https://blog.elitepropertyresearch.com/tag/whywerock) [elitepropertyresearch](https://blog.elitepropertyresearch.com/tag/elitepropertyresearch) [hiddenlien](https://blog.elitepropertyresearch.com/tag/hiddenlien) [announcment](https://blog.elitepropertyresearch.com/tag/announcment) [future](https://blog.elitepropertyresearch.com/tag/future) [social media](https://blog.elitepropertyresearch.com/tag/social-media) ## [Elite Property Research Turns 5!](https://blog.elitepropertyresearch.com/elite-property-research-turns-5) January 10, 2019 | [Amber Henry](https://blog.elitepropertyresearch.com/author/amber-henry) [![20190108_130513](https://blog.elitepropertyresearch.com/hs-fs/hubfs/20190108_130513.jpg?width=722&name=20190108_130513.jpg)](https://blog.elitepropertyresearch.com/elite-property-research-turns-5) Put on your party suit! It's time for a Birthday Bash! 5 years is a BIG deal and big deals call for  big celebrations!!! [Read More](https://blog.elitepropertyresearch.com/elite-property-research-turns-5) [elite](https://blog.elitepropertyresearch.com/tag/elite) [customerservice](https://blog.elitepropertyresearch.com/tag/customerservice) [whywerock](https://blog.elitepropertyresearch.com/tag/whywerock) [elitepropertyresearch](https://blog.elitepropertyresearch.com/tag/elitepropertyresearch) [employee spotlight](https://blog.elitepropertyresearch.com/tag/employee-spotlight) ## [Employee Spotlight- Lydia](https://blog.elitepropertyresearch.com/employee-spotlight-lydia-0) November 1, 2018 | [Amber Henry](https://blog.elitepropertyresearch.com/author/amber-henry) [![EPR0046v2-1](https://blog.elitepropertyresearch.com/hs-fs/hubfs/EPR0046v2-1.jpg?width=722&name=EPR0046v2-1.jpg)](https://blog.elitepropertyresearch.com/employee-spotlight-lydia-0) We at Elite think our staff are pretty awesome and want to give you the pleasure to get to know them as well!  Meet Lydia! [Read More](https://blog.elitepropertyresearch.com/employee-spotlight-lydia-0) [liensearch](https://blog.elitepropertyresearch.com/tag/liensearch) [elite](https://blog.elitepropertyresearch.com/tag/elite) [customerservice](https://blog.elitepropertyresearch.com/tag/customerservice) [communication](https://blog.elitepropertyresearch.com/tag/communication) [whywerock](https://blog.elitepropertyresearch.com/tag/whywerock) [elitepropertyresearch](https://blog.elitepropertyresearch.com/tag/elitepropertyresearch) [employee spotlight](https://blog.elitepropertyresearch.com/tag/employee-spotlight) ## [Employee Spotlight- Mellissa](https://blog.elitepropertyresearch.com/employee-spotlight-mellissa) September 6, 2018 | [Amber Henry](https://blog.elitepropertyresearch.com/author/amber-henry) [![EPR0075v2](https://blog.elitepropertyresearch.com/hs-fs/hubfs/EPR0075v2.jpg?width=722&name=EPR0075v2.jpg)](https://blog.elitepropertyresearch.com/employee-spotlight-mellissa) We at Elite think our staff are pretty awesome and want to give you the pleasure to get to know them as well!  Meet Mellissa! [Read More](https://blog.elitepropertyresearch.com/employee-spotlight-mellissa) [liensearch](https://blog.elitepropertyresearch.com/tag/liensearch) [municipalliensearch](https://blog.elitepropertyresearch.com/tag/municipalliensearch) [elite](https://blog.elitepropertyresearch.com/tag/elite) [customerservice](https://blog.elitepropertyresearch.com/tag/customerservice) [estoppel](https://blog.elitepropertyresearch.com/tag/estoppel) [HOA](https://blog.elitepropertyresearch.com/tag/hoa) [whywerock](https://blog.elitepropertyresearch.com/tag/whywerock) [elitepropertyresearch](https://blog.elitepropertyresearch.com/tag/elitepropertyresearch) [realestate](https://blog.elitepropertyresearch.com/tag/realestate) [announcment](https://blog.elitepropertyresearch.com/tag/announcment) [future](https://blog.elitepropertyresearch.com/tag/future) [focus](https://blog.elitepropertyresearch.com/tag/focus) [goals](https://blog.elitepropertyresearch.com/tag/goals) [employee spotlight](https://blog.elitepropertyresearch.com/tag/employee-spotlight) ## [Employee Spotlight - Amanda](https://blog.elitepropertyresearch.com/employee-spotlight-amanda) July 30, 2018 | [Amber Henry](https://blog.elitepropertyresearch.com/author/amber-henry) [![Amanda Employee Spotlight](https://blog.elitepropertyresearch.com/hs-fs/hubfs/Amanda%20Employee%20Spotlight.png?width=722&name=Amanda%20Employee%20Spotlight.png)](https://blog.elitepropertyresearch.com/employee-spotlight-amanda) We at Elite think our staff are pretty awesome and want to give you the pleasure to get to know them as well!  Meet Amanda! [Read More](https://blog.elitepropertyresearch.com/employee-spotlight-amanda) [Case Studies](https://blog.elitepropertyresearch.com/tag/case-studies) [liensearch](https://blog.elitepropertyresearch.com/tag/liensearch) [municipalliensearch](https://blog.elitepropertyresearch.com/tag/municipalliensearch) [elite](https://blog.elitepropertyresearch.com/tag/elite) [customerservice](https://blog.elitepropertyresearch.com/tag/customerservice) [whywerock](https://blog.elitepropertyresearch.com/tag/whywerock) [elitepropertyresearch](https://blog.elitepropertyresearch.com/tag/elitepropertyresearch) [realestate](https://blog.elitepropertyresearch.com/tag/realestate) [homebuying](https://blog.elitepropertyresearch.com/tag/homebuying) ## [Emergency Evacuation Plans](https://blog.elitepropertyresearch.com/emergency-evacuation-plans) July 18, 2018 | [Amber Henry](https://blog.elitepropertyresearch.com/author/amber-henry) [![bosses-be-like_o_1340727](https://blog.elitepropertyresearch.com/hs-fs/hubfs/bosses-be-like_o_1340727.jpg?width=722&name=bosses-be-like_o_1340727.jpg)](https://blog.elitepropertyresearch.com/emergency-evacuation-plans)   [Read More](https://blog.elitepropertyresearch.com/emergency-evacuation-plans) [liensearch](https://blog.elitepropertyresearch.com/tag/liensearch) [municipalliensearch](https://blog.elitepropertyresearch.com/tag/municipalliensearch) [elite](https://blog.elitepropertyresearch.com/tag/elite) [customerservice](https://blog.elitepropertyresearch.com/tag/customerservice) [communication](https://blog.elitepropertyresearch.com/tag/communication) [whywerock](https://blog.elitepropertyresearch.com/tag/whywerock) [elitepropertyresearch](https://blog.elitepropertyresearch.com/tag/elitepropertyresearch) [realestate](https://blog.elitepropertyresearch.com/tag/realestate) [hiddenlien](https://blog.elitepropertyresearch.com/tag/hiddenlien) [homebuying](https://blog.elitepropertyresearch.com/tag/homebuying) [future](https://blog.elitepropertyresearch.com/tag/future) [goals](https://blog.elitepropertyresearch.com/tag/goals) [employee spotlight](https://blog.elitepropertyresearch.com/tag/employee-spotlight) ## [Our Ideal Customer](https://blog.elitepropertyresearch.com/our-ideal-customer) July 1, 2018 | [Savannah Francis](https://blog.elitepropertyresearch.com/author/savannah-francis) [![](https://static.wixstatic.com/media/f5b728_ed7f09225c4940838e4f0213ad67a75d~mv2.png/v1/fill/w_624,h_351,al_c,lg_1/f5b728_ed7f09225c4940838e4f0213ad67a75d~mv2.png)](https://blog.elitepropertyresearch.com/our-ideal-customer) [Read More](https://blog.elitepropertyresearch.com/our-ideal-customer) [liensearch](https://blog.elitepropertyresearch.com/tag/liensearch) [municipalliensearch](https://blog.elitepropertyresearch.com/tag/municipalliensearch) [elite](https://blog.elitepropertyresearch.com/tag/elite) [customerservice](https://blog.elitepropertyresearch.com/tag/customerservice) [communication](https://blog.elitepropertyresearch.com/tag/communication) [whywerock](https://blog.elitepropertyresearch.com/tag/whywerock) [elitepropertyresearch](https://blog.elitepropertyresearch.com/tag/elitepropertyresearch) [realestate](https://blog.elitepropertyresearch.com/tag/realestate) [hiddenlien](https://blog.elitepropertyresearch.com/tag/hiddenlien) [announcment](https://blog.elitepropertyresearch.com/tag/announcment) [employee spotlight](https://blog.elitepropertyresearch.com/tag/employee-spotlight) ## [Employee Spotlight- Travis](https://blog.elitepropertyresearch.com/employee-spotlight-travis) March 30, 2018 | [Amber Henry](https://blog.elitepropertyresearch.com/author/amber-henry) [![](https://static.wixstatic.com/media/d2d62a_0e07c18e793a4f24a68d505eb142d640~mv2_d_3816_5760_s_4_2.jpg/v1/fill/w_290,h_438,al_c,q_80,usm_0.66_1.00_0.01/d2d62a_0e07c18e793a4f24a68d505eb142d640~mv2_d_3816_5760_s_4_2.webp)](https://blog.elitepropertyresearch.com/employee-spotlight-travis) We at Elite think our staff are pretty awesome and want to give you the pleasure to get to know them as well!  Meet Travis... He might not be a familiar face yet but I'm sure it's a familiar name in your office! [Read More](https://blog.elitepropertyresearch.com/employee-spotlight-travis) [liensearch](https://blog.elitepropertyresearch.com/tag/liensearch) [municipalliensearch](https://blog.elitepropertyresearch.com/tag/municipalliensearch) [elite](https://blog.elitepropertyresearch.com/tag/elite) [customerservice](https://blog.elitepropertyresearch.com/tag/customerservice) [communication](https://blog.elitepropertyresearch.com/tag/communication) [HOA](https://blog.elitepropertyresearch.com/tag/hoa) [whywerock](https://blog.elitepropertyresearch.com/tag/whywerock) [elitepropertyresearch](https://blog.elitepropertyresearch.com/tag/elitepropertyresearch) [realestate](https://blog.elitepropertyresearch.com/tag/realestate) [hiddenlien](https://blog.elitepropertyresearch.com/tag/hiddenlien) [municipality](https://blog.elitepropertyresearch.com/tag/municipality) [future](https://blog.elitepropertyresearch.com/tag/future) [goals](https://blog.elitepropertyresearch.com/tag/goals) [employee spotlight](https://blog.elitepropertyresearch.com/tag/employee-spotlight) ## [Employee Spotlight - Tekah](https://blog.elitepropertyresearch.com/employee-spotlight-tekah) July 31, 2017 | [Savannah Francis](https://blog.elitepropertyresearch.com/author/savannah-francis) [![](https://static.wixstatic.com/media/f5b728_b5aa37c6dbac46b299470ad09ce2185f~mv2_d_3816_5760_s_4_2.jpg/v1/fill/w_385,h_581,al_c,q_80,usm_0.66_1.00_0.01/f5b728_b5aa37c6dbac46b299470ad09ce2185f~mv2_d_3816_5760_s_4_2.webp)](https://blog.elitepropertyresearch.com/employee-spotlight-tekah) We at Elite think our staff are pretty awesome and want to give you the pleasure to get to know them as well! [Read More](https://blog.elitepropertyresearch.com/employee-spotlight-tekah) [1](https://blog.elitepropertyresearch.com/tag/customerservice/page/1) [2](https://blog.elitepropertyresearch.com/tag/customerservice/page/2) [3](https://blog.elitepropertyresearch.com/tag/customerservice/page/3) [4](https://blog.elitepropertyresearch.com/tag/customerservice/page/4) [5](https://blog.elitepropertyresearch.com/tag/customerservice/page/5) [Older >](https://blog.elitepropertyresearch.com/tag/customerservice/page/2) ### LETS KEEP IN TOUCH    - [![Facebook](https://blog.elitepropertyresearch.com/hubfs/Elite_June2018%20Theme/images/e316f544f9094143b9eac01f1f19e697.png)](https://www.facebook.com/EPRFL/) - [![Elite](https://blog.elitepropertyresearch.com/hubfs/Elite_June2018%20Theme/images/8d6893330740455c96d218258a458aa4.png)](https://www.instagram.com/elitepropertyresearch/) - [![Elite-Property-Research-llc](https://blog.elitepropertyresearch.com/hubfs/Elite_June2018%20Theme/images/48a2a42b19814efaa824450f23e8a253%20(1).png)](https://www.linkedin.com/company/elite-property-research-llc) - 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